Hà Nội, Thanh xuân ward

YourKey Tasks:

  • Oversee the day-to-day execution of the change management processes and policies across a complex organisational and technical environment.

  • Oversee release changes into production, through controlled processes or documented support procedures.

  • Provide support to change and release management resources across all areas, by coordinating approved change requests and integrating them with configuration and release management procedures.

  • Manage and execute IT change and release management processes, encompassing project management, application development, and operational procedures.

  • Provide oversight for, develop, and execute change and release management activities and tools to identify and evaluate stakeholders’ knowledge, skills, and abilities.

  • Provide expertise in the design, maintenance, and delivery of training for change and release management, including a strong focus on processes for maintaining communication with other groups.

  • Identifying and implementing of continual service improvements to the change & release process.

Skills and Experience:

  • Strong technical background and experience in change and release management, including a strong process knowledge of systems development lifecycles, program and project management.

  • Demonstrable operational support experience with a specific focus on infrastructure and integration issues.

  • Demonstrable experience in defining, delivering and managing technology roadmaps.

  • Demonstrable systems integration experience.

  • Able to define and deliver processes and working instructions in support of the Infrastructure architecture capability.

  • Experienced in providing technical oversight, management and subject matter expertise.

  • Experienced in applying architectural tools and methods.

  • Strong understanding of ITIL processes and how change management integrates with the other ITIL processes.

  • Configuration management experience desirable.

200,000,000 - 40,000,000 VNĐ
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